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About Us:

In Their Own Words

"Apptentive was founded in 2011 by four friends on a mission to make it easier for companies to build stronger relationships with their customers. We found that most tools were either reactive (waiting for customers to reach out to companies) or too pushy (broadcasting lots of messages that cannot be responded to). We wanted to use software to create a beautiful experience for companies to start conversations with their customers, but also listen to them, respond accordingly, and use insights gained to build a more customer-centric app and company. And create it we did… In 2012, Apptentive entered TechStars Seattle and raised a seed round involving Google Ventures, Founder’s Co-op, Social Leverage, and Golden Venture Partners. In 2014, we raised a second round lead by SurveyMonkey, and are using it to rapidly grow our team. Every month, we power millions of customer conversations around the globe and work with the most successful companies in many verticals. We’ve been doing this longer than anyone else, and are privileged to help our customers communicate with their consumers in a personal and scalable manner."

Industry affiliations

What does this company do?

Analytics Provider
Provider of platform technology enabling data aggregation, analysis and report creation to assess marketing effectiveness and/or business performance.

Content Management/SaaS
Platform or technology providing Software-as-a-Service, cloud hosting, data storage and/or content management capabilities; including CDNs, website builders and content streaming resources.

What data does this company collect?

Data Collected
Anonymous: Browser Information, Cookie Data , Date/Time, Hardware/Software Type

Pseudonymous: Location Based Data

PII: Name , Phone Number, Email Address, EU- IP Address

Data Sharing
PII data is shared with 3rd parties.

Data Retention

Data Use
Analytics/Measurement, Content Customization, Optimization

Your choices

We do not have enough information to infer if consumer data is used or collected by this company for interest-based advertising.

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