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Website: https://www.salesforce.com/products/marketing-cloud/customer-interaction/

About Us: https://help.salesforce.com/articleView?id=sf.mc_is_interaction_studio.htm&type=5

Owned By: Salesforce

In Their Own Words

Make 1-to-1 engagement a reality — across all touchpoints. Deliver truly relevant customer experiences with Salesforce's leading real-time personalization and interaction management solution.

Industry affiliations

What does this company do?

Analytics Provider
Provider of platform technology enabling data aggregation, analysis and report creation to assess marketing effectiveness and/or business performance.

Website Optimization
Service or platform providing solutions toward SEO/SEM or website performance, including B2B personalization and search platforms.

What data does this company collect?

Data Collected
Anonymous: Analytics, Browser Information, Cookie Data , Date/Time, Hardware/Software Type, Internet Service Provider, Interaction Data , Page Views

Pseudonymous: IP Address, Search History, Location Based Data, Clickstream Data, Device ID

PII: Name , Address, Phone Number, Email Address, Login, EU- IP Address, EU- Unique Device ID

Sensitive: Financial Information

Data Sharing
Aggregate data is shared with 3rd parties., Anonymous data is shared with 3rd parties., PII data is shared with 3rd parties.

Data Retention
Undisclosed

Data Use
Ad Serving, Ad Targeting, Analytics/Measurement, Content Customization, Optimization

Your choices

We believe this company facilitates or engages in 3rd party interest-based targeting.

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Privacy contact

• Salesforce Data Protection Officer

  The Landmark @ One Market Street
  Suite 300
  San Francisco, CA, 94105
  
  
• Phone: (800) 667-6389
• Email: privacy@salesforce.com
• Privacy contact URL: https://www.salesforce.com/form/contact/marketingcloud_contactme/?d=70130000000lzZ9

Privacy policy

Privacy policy: https://www.salesforce.com/company/privacy/

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