About Us: https://www.zendesk.com/about/
In Their Own Words
"Zendesk is a leading provider of hosted help desk software that is reinventing how companies engage with their customers."
Platform or technology providing Software-as-a-Service, cloud hosting, data storage and/or content management capabilities; including CDNs, website builders and content streaming resources.
Data Management Platform
Provider of technology to manage collection, storage, protection, segmentation and use of online data. DMPs are also used to manage users' privacy preferences.
Web site operator that sells and displays ads.
Anonymous: Analytics, Browser Information, Cookie Data , Date/Time, Hardware/Software Type, Internet Service Provider, Interaction Data , Page Views
Pseudonymous: IP Address, Clickstream Data
PII: EU- IP Address
Aggregate data is shared with 3rd parties., Anonymous data is shared with 3rd parties., PII data is shared with 3rd parties.
As long as necessary to fulfill a business need or as required by law.
Analytics/Measurement, Content Customization, Optimization
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Zendesk’s United States Representative:
Attn: Hasani Caraway, Chief Privacy Officer
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